TMCnet LOGIN
Webinars
Wireless Management
Wireless Management - Featured Article
February 10, 2009
AMTEL Receives 2008 Product of the Year Award From Customer Interaction Solutions Magazine
The Telecom Information Management System (TIMS) platform from AMTEL has received a 2008 Product of the Year Award from Technology Marketing Corporation's (TMC (News - Alert)) Customer Interaction Solutions magazine.
The TIMS from AMTEL is a comprehensive platform for Procurement, Invoice management and Inventory management of telecommunication services designed for medium to large organizations.
Pankaj Gupta, founder and president of AMTEL, said he was pleased to receive market recognition for our innovative product year after year and noted the TIMS's copyright algorithms for mobile optimization provide an unparallel value for reducing costs at an enterprise.
The TIMS software platform and professional services is designed to help organizations in Telecom Financial Management, Auditing, Infrastructure Analysis, Chargeback Accounting, Consolidation, Contract Management and Technology Assessment.
AMTEL 's TIMS platform is built on the SaaS+ model and is designed for landline and wireless integration. That means Amtel’s (News - Alert) clients don't have to invest in any hardware, software licenses, or software maintenance plans.
Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.
"AMTEL has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from AMTEL in the future," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements."
The 11th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine.
For more information about the Customer Interaction Solutions’ 2008 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.
Edited by Tim Gray
 |
 |
 |
Popular Articles
Wireless Management Policies Can Help Companies Maintain Visibility, Control Over Mobile Assets The recent influx of innovative and highly collaborative mobile devices has forever changed the way that companies run their business.
OneCall Manage Demonstrates the Power and Benefits of Wireless Management With technology pushing so fast toward wireless environments, you need to have wireless management in place to ensure you have the reliability, security and performance necessary to optimize your environment.
OneCall Manage Launches Wireless Policy and Enforcement Service for Wireless Management OneCall Manage, provider of a data-driven decision making for Wireless Management (WM), has announced an update in employee management, device management, and security management for its wireless management software suite.
OneCall Manage Provides Optimization for Your Wireless Management All too often, subscribers feel locked into the specifications of their wireless bills and wind up putting extra monthly charges at the wayside instead of dealing with them directly.
Data Sheets
OneCall Manage Business Intelligence: The Challenge
It is difficult to track how employees are
using wireless devices
User behavior profiling is the next frontier of
wireless management. The universal problem is
that companies do not have a handle on how
employees are using their wireless devices
today, and the new ways they are learning to
use them tomorrow ...Featured Product
What makes OneCall Manage distinct in the wireless arena is that our engineer CEO Berylle Reynolds and our OneCall Manage team are systems thinkers. We see the big picture of wireless management.
Blog Entries
When it comes to WEM, speed counts Historically, TEM and WEM have moved at a glacial pace. Some WEM vendors still take months to on-board customers and start providing invoice analysis. They also struggle to provide timely ongoing insight into user behavior.
The death of all-you-can-eat data Now that Verizon has announced the end of unlimited data plans, corporate telecom managers will have to rethink the way they buy wireless plans for their users.
Unlimited data made things easy for us. It absolved us of the need to think. Fear of saving One surprisingly common reason that companies don't use WEMaaS to cut their phone bills has nothing to do with calling plans or cost calculations. It has to do with basic human psychology.
White Papers
RIGHTSourcing Your Wireless Asset Base: A well thought-out wireless program is important in this increasingly global economy. But how do you manage your wireless assets? Do you outsource, insource, or is there a better solution? This White Paper discusses three different options on how you can manage your invaluable wireless assets. Corporate vs. Employee-Liable Mobile Devices: Companies are often faced with this dilemma: purchase mobile devices under the corporate account (Corporate-Liable Units - "CLU") or allow employees to purchase their own (Employee-Liable Units - "ELU").
